We try to answer the most frequently asked questions regarding support in this section.
GENERAL
– How can I create a profile?
– How can I change my Shine profile?
– How do I upload a profile picture?
– How can I delete my profile?
– What is the difference between logging in with Facebook and Regular?
– What is the best way to contact people on Shine?
– Can I send a message to someone who is not my friend on Shine?
– How can I report someone/block an account?
– Why doesn’t the map load?
– What do the icons on the map mean?
– Why are some users 500km away from me?
– How can I create my own events?
IOS / APPLE
– How do I give the Shine app access to my location on iOS?
– How can I receive notifications from Shine?
ANDROID / GOOGLE
– How do I give the Shine app access to my location on Android?
– How can I receive notifications from Shine?